Privacy Policy

Your privacy is important to us. This privacy policy explains how we collect, use, disclose, and protect your information when you use our platform. By using our service, you consent to the collection and use of your information in accordance with this policy.

1. General Information

This privacy policy describes how MyAssistantPro (hereinafter "we", "our" or "the application") collects, uses and protects your personal data when you use our platform connecting recruiters and virtual assistants.

Data Controller:

• Company name: MyAssistantPro
• SIRET : 99008286900019
• Address: 8 Avenue d'Arras, 57890 Porcelette
• Contact email: contact@myassistantpro.fr

2. Personal Data Collected

We collect the following personal data through our application forms:

Identification and Contact

• First and last name
• Email address
• Password (encrypted)

Professional Profile

• Title/position
• Professional biography
• Location
• Languages spoken
• Profile picture (avatar)
• Professional website

Company Data

• Company name
• Complete address
• SIRET and VAT numbers
• Micro-enterprise status
• Recruiter type

Technical Data

• User role
• Last login
• Online status
• Registration date
• Stripe identifiers

3. Processing Purposes

3.1 Authentication and Account Management

• Creation and management of your user account
• Secure authentication
• Profile management

3.2 Matching Service

• Connecting recruiters with virtual assistants
• Displaying compatible profiles
• Facilitating professional exchanges

3.3 Billing and Payments

• Processing payments via Stripe
• Invoice generation
• Accounting and tax management

3.4 Service-Related Communications

• Email notifications following platform actions
• Communications related to service operation
• Customer support and technical assistance

4. Legal Basis for Processing

The processing of your personal data is based on:

Contract performance: for providing the matching service and managing your account

Legal obligation: for billing data and accounting obligations

Legitimate interest: for service notifications and platform improvement

5. Data Sharing

No Sharing with Third Parties

We do not share your data with commercial partners or for marketing purposes.

Stripe (Payments)

PCI DSS certified payment service provider to process transactions.

OVH (Hosting)

Data hosted in European data centers compliant with GDPR.

6. Retention Period

Account data: until deletion of your account

Billing data: 10 years in compliance with legal accounting obligations

Technical data: until deletion of your account

7. Data Security

We implement appropriate technical and organizational measures:

Password encryption

Secure connections (HTTPS)

Secure hosting

Limited data access

8. Your Rights

In accordance with GDPR, you have the following rights:

Right of Access

You can request access to the personal data we hold about you.

Right of Rectification

You can request correction of inaccurate or incomplete data.

Right to Erasure

You can request deletion of your personal data under certain conditions.

Right to Restriction

You can request restriction of processing of your data in certain cases.

Right to Data Portability

You can request to retrieve your data in a structured format.

Right to Object

You can object to the processing of your data for reasons relating to your particular situation.

To exercise these rights:

9. Cookies and Similar Technologies

Our application may use technical cookies necessary for the website operation (Laravel sessions). These cookies are exempt from consent as they are strictly necessary for the service.

If you notice the use of other cookies, you can disable them in your browser settings.

10. Policy Changes

This privacy policy may be modified to reflect changes in our practices or regulations. We will inform you of any substantial changes by email or through a notification on the platform.

11. Contact and Complaints

Contact Us

contact@myassistantpro.fr

8 Avenue d'Arras, 57890 Porcelette

Supervisory Authority - CNIL

If you believe that the processing of your data does not comply with regulations, you can file a complaint:

www.cnil.fr

3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07

Effective date: 08/09/2025

Last updated: 25/09/2025