The platform MyAssistantPro connects recruiters ("Clients") with independent virtual assistants ("Assistants") through a technical intermediation service.
MyAssistantPro acts exclusively as a technical intermediary between Users. The platform facilitates connections but does not intervene in the execution of the service contract, which directly binds the Client and the Assistant.
Assistants act as independent service providers. They are not bound to MyAssistantPro by any employment contract, mandate, or commercial representation agreement.
Access to the platform requires creating a User account. Registration is free and reserved for adult individuals or legal entities duly represented.
Each User is responsible for the confidentiality of their credentials and commits not to share them with third parties. Any connection or action performed via a User's account is deemed to be performed by them.
MyAssistantPro reserves the right to suspend or terminate an account in case of violation of these Terms of Service or fraudulent use of the service.
The liability of MyAssistantPro is strictly limited to providing technical connection tools. MyAssistantPro cannot be held liable for:
In any event, the liability of MyAssistantPro is limited to the amount of commissions actually received on the transaction concerned, up to a maximum of €100 per incident.
MyAssistantPro cannot be held liable for any failure to fulfill its obligations resulting from force majeure events or fortuitous circumstances.
Payment is made after delivery of the service, through secure payment services integrated into the platform.
The Client manually validates the service and proceeds with the corresponding payment.
In the absence of payment, the service is considered lost and MyAssistantPro assumes no responsibility for the failure to pay. No automatic validation or payment triggering is performed by the platform.
MyAssistantPro takes a commission of 12% including VAT on each settled transaction. This commission is directly deducted from the amount paid to the Assistant.
Platform commission: 12% including VAT of the service amount.
Payment fees are integrated into this commission and covered by MyAssistantPro.
Pays only the service amount.
Receives the service amount, minus the commission taken by the platform.
For a service of €100 with 12% commission:
MyAssistantPro does not intervene in resolving commercial disputes between Client and Assistant.
In case of disagreement, the platform provides a communication space to facilitate dialogue between the parties.
Failing an amicable agreement within 15 days, each party may refer the matter to competent courts or resort to mediation. MyAssistantPro is not a party to the dispute.
MyAssistantPro reserves the right to suspend or delete any account in case of fraudulent, abusive behavior or behavior contrary to these terms.
Each User guarantees the accuracy and sincerity of the information provided on their profile and commits to keeping it up to date.
Users commit to respecting applicable legislation, particularly regarding tax, social, and professional matters.
It is forbidden to use the platform for illegal, fraudulent purposes or purposes that infringe on the rights of third parties.
MyAssistantPro processes personal data in accordance with GDPR and its Privacy Policy.
Data is processed only for the needs of the connection service and transaction management.
Each User has the right of access, rectification, erasure, and portability of their data.
All elements of the platform (interface, logos, texts, etc.) are protected by the intellectual property rights of MyAssistantPro.
Users retain their rights to the content they publish and grant MyAssistantPro a usage license limited to the needs of the service.
Users commit not to disrupt the proper functioning of the platform (hacking attempts, code injection, etc.).
Any User discovering a security flaw commits to immediately inform MyAssistantPro without taking advantage of it.
MyAssistantPro reserves the right to modify these terms with 30 days notice by email.
Each party may terminate their account at any time. MyAssistantPro may suspend an account in case of violation of these terms.
These terms are subject to French law.
In case of dispute, the courts of Paris have exclusive jurisdiction.
If a clause is declared null and void, the other provisions remain applicable.
For any questions: contact@myassistantpro.fr – 8 Avenue d'Arras, 57890 Porcelette
Effective date: 08/09/2025
Last updated: 08/09/2025